Customer Care Agent jobs Vacancy, We are urgently looking for an experienced and talented Customer Care Agent for our firm, location Abu Dhabi.
1. Attracts potential customers by answering product and service questions; suggesting information about other products and services.
2. Maintains customer records by updating account information.
3. Resolves product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
4. Recommends potential products or services to management by collecting customer information and analyzing customer needs.
5. Prepares product or service reports by collecting and analyzing customer information.
6. Contributes to team effort by accomplishing related results as needed.
1. Good Communications skills, Good telephone etiquettes required
2. To handle incoming or outgoing customer calls for us.